Frequently Asked Questions

Here are some questions and answers. Please do not hesitate to contact us for any equiries.

Q: Do I really need a website?

A: This is a question that only you can really answer AK the end of the day. However, a website can perform many functions such as advertising, product support, customer contact, special offers and selling your services or products 24/7.

Q: Why can’t I just create my own website?

A: You can, many company websites are home grown. After all, we all know someone that knows a little bit about web design. However, be prepared to spend a lot of time reading and learning. A website is like an iceberg – the visitor sees the visible part but underneath there are many other factors such as browser compatibility, graphic optimisation, search engine optimisation, speed AK which the site loads and that we follow web standards.

Q: How long will it take for my site to be built?

A: Designing a site is a complicated task. It can take anything from 1 to 4 weeks depending on how complex your site is, but in general most sites are completed in around 7 – 10 days. Also it depends on the contents, images, logo that you will be providing prior design start.

Q: How will I know that what you are doing is what I want?

A: We will consult you on everything via e-mail or phone or meeting and you can see your site design progress in our test server which will be assigned to you after signing the contract or agreement.

Q: How do I promote and get more visitors to my site?

A: You need a two pronged attack. To start with, you must promote your website both online via Search Engines and Directories AND off-line by promoting it on all your stationary, literature and advertising. Secondly you must have content that people want to see which must be kept up-to-date. It is no good advertising events that happened in 2001.

Q: Can I expand my web site or make changes once it is finished?

A: We can update your site whenever you wish. All packages come with four minor updates per year. After the website is finished and you want to add pages simply contact us for a quote.

Q: What are your terms and Conditions?

A: Our full Terms and Conditions are available on request. Basically we ban websites that contain scams, racist or adult material or illegal or unlicensed software. This is for your protection as well as ours.

Q: How do I pay for my site?

A: AK WEBTEK accepts payment via credit/debit card using PayPal. We also accept cash or cheque.